Navigating the Next Normal Workplace

As we enter a grey area that is the world in a post-pandemic but not fully recovered, society, it may be difficult for some to even imagine returning to the office. Many have already gotten back to their routine commute, but very few companies are at full capacity in the office, nor may they ever be. The pandemic took so much from us, but, in turn, we learned that it may not be mandatory to go into an office in order to do one’s best work.

Employees who worked from home were able to be more present in their everyday lives, whether it be with friends, family, or one’s mental well-being. Companies are well aware of the benefits of a hybrid schedule, especially among those still uneasy to return to our new world. There are so many unknowns- what is best for employees? What is best for business? Where do we draw the line between remote and in-person and how do we mandate these policies?

Mental health issues were brought to the forefront as a result of the pandemic. 76% of individuals reported at least one symptom of a mental health condition over the past two years, increasing nearly 17% since pre-pandemic days. People are leaving their jobs at a more rapid pace for other opportunities that either give them more flexibility in location, time, and/or money. Facing a global pandemic that led to the tragic loss of millions made us realize that life is too short to do something you don’t love. Humans are exploring their passions, seeking out comfort and flexibility, and searching for meaning in their everyday. So, what can workplaces do to prevent the loss of employees and improve life in the office?

The Surgeon General just put out a brilliant framework for mental health well-being in the workplace. It is a call to action for all employers:

  • Protection from Harm: the world is often uncertain and unsafe, so it is vital that the workplace feels like a safe space. Allow for clear boundaries between work and leisure. Implement policies to make all employees feel seen, heard, and protected.

  • Connection and community: no one wants to feel like they are just a number. Foster collaboration and teamwork. Emphasize the immeasurable need for inclusion and acceptance.

  • Work-life harmony: understanding that employees have their own lives outside of work is crucial. Make sure schedules get work done but allow for freedom. Mattering at work: ensure that employees are given an opportunity to feel like it ‘matters’ if they show up.

  • Opportunity for growth: everyone wants to see a clear path for learning and mobility. Make it a priority to train, educate, and mentor employees. This will foster community as well.

As the surgeon general's framework is a call for workplaces, I encourage all of you to make a commitment to your own well-being in the workplace. What can you change?

Ilana Tolpin Levitt